Effective date: October 29, 2026
Welcome to NorthPeak Auto Transport. These Terms & Conditions govern your access to and use of the website at northpeakautotransport.us and your interactions with our website regarding vehicle transportation services.
By accessing this website, submitting a quote request, or using our services, you acknowledge that you have read and understood the applicable terms. If you do not agree with these terms, please discontinue use of the website.
In these terms, “NorthPeak Auto Transport,” “we,” “our,” and “us” refer to the business operating under that name. “You” and “customer” refer to visitors, prospective customers, and customers using our services.
Our website provides general information about vehicle transportation options, including open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.
Service descriptions are provided for informational purposes. Actual availability, scheduling, pricing, carrier arrangements, and transportation conditions depend on the specific shipment.
We make reasonable efforts to keep website information accurate, but we do not guarantee that every description, estimate, or other item of information will always be complete or current.
Quotes may depend on the pickup and delivery locations, vehicle dimensions, vehicle condition, transportation method, route demand, timing, carrier availability, and other relevant circumstances.
A quote request does not automatically constitute a confirmed booking. A shipment is subject to the applicable confirmation process and agreed terms.
The customer is responsible for providing accurate information about the vehicle, route, pickup and delivery access, and any special handling requirements. Material changes may affect pricing or availability.
Any applicable additional charges should be disclosed and handled according to the agreed booking terms and applicable law.
Pickup dates and delivery times may be estimates unless expressly confirmed as guaranteed in writing.
Transportation schedules may be affected by weather, traffic, road closures, equipment problems, carrier availability, safety requirements, and other circumstances beyond reasonable control.
Customers should provide accurate contact information and remain available during the agreed pickup and delivery windows. Any changes to shipment details should be communicated as early as possible.
Customers are responsible for:
Providing accurate vehicle and shipment information.
Disclosing whether a vehicle is operable and identifying relevant mechanical issues.
Removing personal belongings unless their carriage has been expressly permitted.
Preparing the vehicle according to the carrier’s instructions.
Providing the required keys and access arrangements.
Ensuring pickup and delivery locations are accessible or agreeing to a suitable alternative.
Reviewing relevant shipping documents and vehicle condition reports.
Paying amounts properly due under the confirmed agreement.
Customers should document their vehicle’s condition before transportation and review the applicable inspection documentation at pickup and delivery.
Existing damage should be recorded where appropriate. Any concerns about potential transit-related damage should be documented promptly and reported according to the carrier’s procedures and the applicable agreement.
The handling of damage claims, liability, and insurance is subject to the applicable shipping contract, carrier terms, insurance arrangements, and relevant law.
Payment methods, deposit requirements, balances, cancellation deadlines, refunds, and any applicable fees must be disclosed in the applicable quote or booking agreement.
Customers should review these terms before confirming a shipment. Any refund or cancellation will be handled according to the agreed terms and applicable law.
This website does not create a payment obligation merely because a visitor submits a general inquiry.
Vehicle transportation may involve independent carriers, payment providers, communication services, and other third parties, depending on the actual business arrangement.
Where third parties are involved, their services may be governed by separate contracts, policies, and legal requirements.
The specific roles and responsibilities of NorthPeak Auto Transport and any carrier must be described accurately in the confirmed transportation agreement. Nothing in these terms excludes liability that cannot legally be excluded.
Insurance coverage, cargo protection, deductibles, exclusions, and claim procedures vary according to the carrier, policy, shipment, and applicable contract.
Customers should ask for relevant insurance information before booking and should not assume that personal belongings or every type of vehicle damage are covered.
Nothing in these terms limits any legal rights or obligations that cannot lawfully be limited or excluded.
Unless otherwise indicated, website text, branding, graphics, layout, and other original materials are owned by or used with permission by the relevant rights holder.
You may view and use this website for lawful personal or business inquiries. You may not reproduce, republish, distribute, or commercially exploit protected website materials without appropriate authorization.
You agree not to use the website to submit fraudulent requests, interfere with its operation, introduce malicious code, or violate applicable laws.
Our website may include links to third-party websites or resources. Such links are provided for convenience and do not necessarily constitute an endorsement.
We are not responsible for third-party content, availability, security practices, or policies. Review the applicable third-party terms before using their services.
To the extent permitted by law, the website is provided on an “as available” basis. We do not guarantee uninterrupted website access or that the website will be free of errors.
General website content is not a substitute for the specific terms of a confirmed transportation agreement.
These terms are subject to applicable laws. The governing law, venue, and dispute-resolution arrangements should be specified in accordance with the business’s actual operations and applicable legal requirements.
Nothing in these terms is intended to remove any mandatory consumer rights or protections.
We may update these Terms & Conditions when our website, services, or legal obligations change. Updated terms will be posted on this page with a revised effective date when appropriate.
Your continued use of the website after an update does not override any rights or requirements imposed by applicable law.
For questions regarding these Terms & Conditions, please contact:
NorthPeak Auto Transport
1279 E Topeka St, Pasadena, CA 91104, USA
Phone: (626) 654-3568
Website: http://northpeakautotransport.us
